Bydex Application Terms of Use
Last Updated: October 2025
User Agreement
This User Agreement (hereinafter referred to as the “Agreement”) is an electronic contract between the User and the Bydex service, governing the terms and conditions of using the Bydex Application (hereinafter — the “Application”) and all services provided through it.
Before using the Application, the User must carefully read this Agreement. If the User does not agree to its terms, they must cease using the Application immediately.
The Bydex Administration reserves the right to modify the Agreement without prior notice. The updated version becomes effective upon publication within the Application. Continued use of the Application constitutes acceptance of the updated Agreement. If the User disagrees with the new terms, they must stop using the Application and delete their account.
1. Definitions
- Bydex Service — an OTC platform designed for finding counterparties and conducting over-the-counter cryptocurrency transactions.
- User — an individual or legal entity that has registered within the Application and accepted the terms of this Agreement.
- Title Unit — a notional settlement unit used within electronic and payment systems.
- Payment System — an online service enabling funds transfers and payments for goods or services.
- Service — operations related to deposit, withdrawal, and exchange of digital assets provided through the Application.
- Payment — the transfer of funds executed through a payment system.
- OTC Platform — a trading environment for off-exchange transactions.
- Personal Data — information identifying the User.
- Agreement — this document, including all future amendments.
- Application — all digital components, code, and interfaces under the Bydex brand.
- Intellectual Property — all materials and content owned by Bydex.
- Request — an operation initiated by the User to buy, sell, or exchange digital assets.
- Electronic Document — digital information in any structured format.
- Suspicious Traffic — funds identified as high-risk according to AML verification.
- KYC Procedures — customer identity verification processes in compliance with AML standards.
2. Introduction
2.1. This Agreement establishes the relationship between the User and the Service concerning the provision and use of Bydex services.
2.2. Acceptance of the Agreement is a mandatory condition for registration and use of the Application.
2.3. All User transactions are final and non-reversible, except as otherwise provided by law or this Agreement.
3. Subject of the Agreement
3.1. The subject of this Agreement is the provision of services for exchanging and transferring digital assets through the Bydex Application.
3.2. The Service does not store User funds and acts solely as a technological intermediary during transactions.
3.3. Bydex is not responsible for the operation or reliability of third-party payment systems and banks.
3.4. All transactions are deemed completed upon receiving confirmation from the relevant network or payment system.
3.5. The number of confirmations required for each transaction is displayed within the Application interface.
4. Rights and Obligations of the Parties
Rights of the Service
- To suspend operations in cases of suspected violations.
- To refuse service without explanation.
- To block accounts in case of misuse or violation of this Agreement.
- To provide data to law enforcement agencies upon suspected fraudulent activity.
Obligations of the Service
- To maintain confidentiality of User data.
- To take reasonable security measures against unauthorized activities.
- To ensure the stable functioning of the Application to a reasonable extent.
Obligations of the User
- To provide accurate and truthful information.
- To refrain from using the Application for unlawful purposes.
- To securely store account credentials.
- To avoid exploiting system vulnerabilities or errors.
5. Services Provided
5.1. The Service offers Users exchange, purchase, and sale of cryptocurrencies and other assets, along with notifications, reports, and transaction history.
5.2. All transactions are processed automatically.
5.3. Cancellations are not possible once a transaction has been confirmed.
5.4. AML/KYC checks are mandatory for security and compliance.
5.5. In cases of suspected fraud, transactions may be temporarily suspended for review.
6. Fees
6.1. Applicable fees are displayed within the Application and may be updated without prior notice.
6.2. Fees are deducted automatically at the time of transaction.
6.3. Fees are non-refundable in case of transaction reversal or cancellation.
7. Warranties and Liability
7.1. Bydex is not a bank and does not hold User assets.
7.2. The Service is not liable for losses resulting from third-party actions or technical failures.
7.3. The maximum liability of Bydex shall not exceed the transaction fee paid by the User.
8. Force Majeure
8.1. Neither Party shall be liable for failure to perform obligations caused by events beyond their control, including natural disasters, war, or technical failures.
8.2. If such circumstances persist for more than 60 days, either Party may terminate this Agreement without penalty.
9. Exchange Rules
9.1. The User must carefully and accurately fill in all transaction details.
9.2. Errors in payment details are the User’s responsibility and cannot be refunded.
9.3. Underpayments will be recalculated with an additional 10% fee applied.
9.4. If confirmation is delayed for more than 10 minutes, the rate may be recalculated automatically.
9.5. All disputes shall be resolved through Bydex Support.
10. Final Provisions
10.1. This Agreement shall be governed by the laws of the jurisdiction in which Bydex is registered.
10.2. Use of the Application constitutes full acceptance of this Agreement.